Today, more than 80% of global shipping involves containers. They're packed with everything from personal storage items in dry containers to heavy machinery on flat rack containers. For business owners shipping products, getting a container from point A to point B requires precise planning and high-level tracking. But that's easier said than done when global supply chains become over-congested, leading to loading time issues and delays.
That's bad news for business owners who are already under a massive amount of stress. The truth is that container storage delays can cripple a business, but there's a viable solution: drayage brokers in Nashville, TN like RelyEx. Drayage companies provide unique solutions to minimize demurrage and help ensure the successful delivery of your freight.
With more than 30 combined years of experience and a solutions-oriented team, RelyEx has quickly become the first choice for streamlined, efficient drayage services. To understand the true value of RelyEx's offerings in the global logistics industry, it helps to understand first what drayage is and why it's used.
If you're a seasoned business owner who uses port drayage to transport your products, you know exactly how important the service can be. But if you were to poll a group of random people, you may get five different definitions of the term "drayage." That begs the question, how is one of the most crucial steps in the supply chain and most vital components of global trade such a confusing concept? When you break it down, it's not too difficult to grasp.
Drayage, by definition, means the transportation of freight from an ocean port to another destination. Today, drayage is also used to describe the process of transporting products and goods over short distances or over "the first mile."
While drayage often means short-distance movements during the supply chain process, it's primarily used in the container shipping space. Drayage loads usually have arrival and departure points in the same city and don't include long-haul, national transportation.
Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:
You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.
To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.
Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.
If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.
As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.
But anytime challenges exist, so too do innovative solutions.
QUOTE REQUESTRelyEx was created because our founders saw a need in the logistics space for more reliability and efficiency. The reality of the shipping and logistics industry is that it has become very transactional. It's an odd evolution, because most businesses seek a third-party logistics partner that is accessible, transparent, and committed to providing solutions.
As the logistics space continues to grow, it creates newfound expenses and complexities. Clients like ours know that and need a supply chain partner who is genuinely interested in their business. By understanding the needs of our customers and carriers, we can provide the most reliable, effective drayage services possible.
Unlike some drayage companies in Nashville, TN, we begin managing your containers before they ever hit the ports by mapping out the most efficient pathways of delivery. That way, our team can discover the best drayage pathways to expedite delivery time and reduce fees that cut into profits.
Our valued drayage customers choose RelyEx because:
At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.
RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:
Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.
When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.
Based in the port city of Nashville, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Customers choose RelyEx because:
Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.
Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.
Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.
Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.
With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.
Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.
As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.
Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.
QUOTE REQUESTBased in the port city of Nashville, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Demurrage is a charge issued by a port, carrier, or railroad company for storing containers that do not load and unload their cargo promptly. Once the daily limit of free time is exceeded, shippers are charged daily demurrage fees until their cargo is shipped. Though different ports have different policies, charges can range from $75 to $150 per container, per day, for a set number of days. Additional demurrage fees are incurred if a shipper exceeds the port's parameters.
Even when shippers maintain a tight schedule for unloading freight, external factors can play an uncontrollable part. Typically, shipping mistakes caused by human error trigger the most demurrage charges. Some of the most common causes of demurrage include:
Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.
If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.
QUOTE REQUESTPaperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.
Additional causes for demurrage fees can include:
At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.
When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.
This story is being offered for free. Please consider becoming a subscriber to help power our ongoing local coverage.Middle Tennesseans were left without power Friday morning when frigid temperatures prompted the Tennessee Value Authority to order rolling blackouts across the area with little warning in attempts to stabilize the regional power grid.Although the immediate b...
This story is being offered for free. Please consider becoming a subscriber to help power our ongoing local coverage.
Middle Tennesseans were left without power Friday morning when frigid temperatures prompted the Tennessee Value Authority to order rolling blackouts across the area with little warning in attempts to stabilize the regional power grid.
Although the immediate blackouts did their job, tens of thousands remained without power in Nashville on Friday afternoon and there was no promise the blackouts wouldn't be ordered again.
“To be successful, it must happen immediately,” said Jack Baxter, vice president of operations, NES, in an emailed statement. “Every second delay brings us closer to an undesired outcome for everyone in the Valley and beyond."
Over 22,000 people in Nashville were without power as of 6:15 p.m. Friday. The largest group of outages was in the Cane Ridge neighborhood, where an unrelated equipment failure fire impacted 20,000 customers. NES said power had been restored to 8,000 customers in the area.
Metro Council member Delisha Porterfield said on Twitter, NES was trying to have the power restored in the area "in the next few hours."
At the same time, the Tennessee Emergency Management Agency reported a low-level state of emergency, Gov. Bill Lee had not publicly issued a statement or executive order on the activation stage by 2 p.m.
The cold, snowy and icy weather left some stranded as flights were canceled and roadways stayed slick and treacherous.
At a level three, the stage TEMA reported its activation just after noon, the agency can implement statewide emergency operations and public warnings in response to a serious emergency or minor disaster.
Nashville had not declared a state of emergency as of 2 p.m., although Memphis did earlier in the day under similar weather conditions.
An earlier wind chill warning was allowed to expire by the weather service as the day warmed — slightly — but the region remained under special advisory conditions with the cold expected to last into Christmas Day on Sunday.
Middle Tennessee power providers, including Nashville, were ordered to perform rolling 10- to 15-minute blackouts to stabilize the power grid beginning around 11 a.m. as temperatures hovered at zero degrees.
The effort was successful soon after, but TVA noted disruptions may be ordered again while the region remains in very cold conditions.
Going forward, TVA and local companies asked customers to attempt to minimize their pull on the grid to only essential needs. Even dropping a thermostat by one or two degrees can help, TVA said.
Cold weather and power outage tips:Here's what to do to stay safe and warm during a power outage in winter weather
"We apologize for the disruption that we know these actions may cause, especially during the holidays," TVA said in an emailed release. "They are difficult but necessary steps to prevent to potential of far greater power disruptions to the broader region."
NES customers were told to expect rotating, intermittent power outages in roughly 10-minute increments every 1.5 – 2 hours as the regional power grid struggled with subzero temperatures after Thursday's winter storm.
Dickson Electric System General Manager Darrell Gillespie described the power usage situation as “very critical” for the utility’s 36,000 customers in five counties, including Dickson, Hickman, Cheatham, Houston and Montgomery. All outages were restored by about 1:30 p.m. Friday in the service areas, according to Gillespie.
Critical loads, like hospitals and water treatment plants are not included in planned outages, he said.
"We are turning breakers off for customers. Then, in 15 minutes we turn them back on. But before we turn them on, we turn someone else off," Gillespie said.
Gillespie said a possible further complication going forward is the blackout could last longer than anticipated.
"Unfortunately, with weather at 0 and 1 degree, sometimes if you turn that power off, you can't get it to come back on. We are experiencing that right now as well.
"That's a real challenge for us to be able to bring those loads back on. But we have no choice."
Earlier in the day, NES reported precipitation and high winds damage power poles and other equipment and electricity lines across the service area. The National Weather Service reported the temperature at zero degrees at 10 a.m.
In depth:What is wind chill and what makes it dangerous?
Temperatures plummeted overnight turning rain into snow showers across Nashville and Middle Tennessee. Roads were slick and covered in snow in many places, according to the NWS.
A dramatic shift at approximately 8 p.m. Thursday dropped temperatures 10 degrees in about 15 minutes, brought on by fierce winds and the first snow of the winter.
The National Weather Service in Nashville let a wind chill warning for most of the area expire at noon Friday, but advised Tennesseans to stay inside and cover any exposed skin if they had to go out.
"Such cold wind chills could rapidly cause hypothermia, as well as cause frostbite on exposed skin in as little as 30 minutes," a NWS statement said.
A wind chill warning is issued when the temperatures dip below minus 15, the NWS told The Tennessean. Although the day had warmed enough to move up from the cut off, the agency warned outdoor temps would still be brutally cold, likely between minus 5 and minus 15 on Friday.
Nashville dropped to minus 1, the first time below zero degrees since Feb. 5, 1996, the NWS tweeted on Friday morning.
Believe it or not, the bone-chilling temperatures won't break the record low for Dec. 23 which was minus 8 degrees, set in 1989.
Wind chill temperatures are expected to remain below zero through Saturday morning, and possibly Sunday, the NWS said. Air temperatures will remain at or below freezing through Monday.
"At this point, I think everyone in Middle TN knows it's cold outside," the NWS quipped.
By 2 p.m. Nashville temperatures rose to a "balmy" 7 degrees, the NWS said, after "bone-chilling cold" wind chills succumbed to the sun. Wind chills continue to be the main concern for forecasters, but the threat was marginally less than the wee hours of Friday morning.
A wind chill advisory is in effect until noon Saturday with wind chills forecast in the minus 10 to minus 15 degree range.
Weather recovery from the storm will be slow. Temperatures will remain below freezing until possibly creeping up above 32 degrees on Monday afternoon.
This long freeze is important for travelers — even treated roads can remain dangerous when the ground stays below freezing, especially as lingering snow melts and refreezes into ice.
"Troopers are seeing improving road conditions however, there are still icy spots on some interstates and state routes," The Tennessee Highway Patrol in Nashville tweeted Friday morning.
The Nashville Department of Transportation said Friday morning all primary and secondary roads were treated, but frigid temperatures prevented them from clearing many roads across the city.
Stay off roads if you can, use extreme caution if you must drive. Staff will continue monitoring conditions and crews will be out treating roads throughout the day," NDOT tweeted.
"Don't travel if you don't have to. If you do travel, pack blankets, coats, and gloves in case of an emergency," NWS said.
"Nashville airport reported more than 30 canceled flights as of 9 a.m., with several others delayed due to weather concerns.
The airport urged customers to check with their airlines before heading out.
"BNA works diligently to keep the airfield, gate areas, and airport roadways clear and operational," they said on social media.
Friday: Partly sunny with a high near 10 with wind chill values as low as minus 11. Low around 6.
Saturday: Mostly sunny with a high near 24 and wind chill as low as minus 8. Low around 10.
Christmas Day: Sunny with a high near 28, low around 13.
Monday: Slight chance of snow showers. Mostly cloudy with a high near 34, low around 23.
Tuesday: Mostly sunny, with a high near 42, low around 26.
Wednesday: Mostly sunny, with a high near 51, low around 41.
NASHVILLE, Tenn. (WZTV) — Those renting in Nashville are looking to go elsewhere, thanks to the city's rising rent.46% of Nashville renters are looking to move to places like Knoxville, Clarksville, and Memphis, ac...
NASHVILLE, Tenn. (WZTV) — Those renting in Nashville are looking to go elsewhere, thanks to the city's rising rent.
46% of Nashville renters are looking to move to places like Knoxville, Clarksville, and Memphis, according to a recent report from search site "Apartment List."
"...and I have a ton of friends that are calling me that are saying hey so I'm thinking about moving to Nashville or Tennessee, what do you think of this?" Nashville resident, Jordan Lubarsky said "And I'm like what are you paying in rent because I'm sure it's cheaper than what we are right now.”
Lubarsky is one of some looking to get out of Nashville, now eyeing Knoxville. She finds Nashville too crowded and overpriced.
"...and I think others feel the same," she adds. "They move here for the party scene and fun music industry and then they get priced out of it and have to search elsewhere that’s still a commutable distance so they can still visit.”
According to "Apartment List," those looking at moving to Nashville are mainly coming from cities like Atlanta, Charlotte, and Chicago. The study referencing those movers may have a higher budget, causing a rent hike here and pushing out those who live in Music City.
The Founder and CEO of Apartment Insiders, Joel Sanders, says that he started seeing the trend within the last year.
"It's just really the first time we've ever heard that and we've ever seen that 'Hey I would love to live in Nashville – but I can't afford to live in Nashville," he said.
Sanders says a lot of it is due to inflation.
"And so they're feeling it all over and it’s a question of what has to give?" he added.
Sanders suggests finding ways to budget going forward, which may look like getting a roommate, or sacrificing things like location and amenities.
Find the study here.
Get reports like this and all the news of the day in Middle Tennessee delivered to your inbox each morning with the FOX 17 News Daily Newsletter.
NASHVILLE, Tenn. (WTVF) — It's a busy Wednesday at Superica in the Gulch. The "elevated Tex-Mex" menu is popular. But this week, something else is drawing diners.It's Dine Nashville's "Restaurant Week" — with the spotlight on food. Lots of it. Dozens of restaurants take part, with deals, discounts, and more, from longtime favorites to newcomers."Deals and promotions — fun events like this — will make people remember just how good the food scene is here,” says Superica serve...
NASHVILLE, Tenn. (WTVF) — It's a busy Wednesday at Superica in the Gulch. The "elevated Tex-Mex" menu is popular. But this week, something else is drawing diners.
It's Dine Nashville's "Restaurant Week" — with the spotlight on food. Lots of it. Dozens of restaurants take part, with deals, discounts, and more, from longtime favorites to newcomers.
"Deals and promotions — fun events like this — will make people remember just how good the food scene is here,” says Superica server Suzanne Taylor. "I've had a note of restaurants to try on my phone since I moved here in 2020. And I swear it's not gotten any shorter; if anything it's gotten longer!”
Superica is just one of more than 50 eateries across Nashville taking part in Restaurant Week. In fact, just a short walk around the corner, we found another restaurant taking part with some palate-pleasing plates: Marsh House at Thompson Hotel.
Beverage Director Todd Johnston looks forward to this unique event, to not only celebrate but also to show off.
"I think it's a chance to really celebrate restaurants in Nashville," Johnston told us. "This is an opportunity for each restaurant participating to kind of show what they do best."
At Marsh House, fresh seafood is the specialty. This week, it's fresh gumbo, shrimp toast and a swordfish entree — for $40!
"I think not only new concepts are coming to town but a new caliber of restaurant, which y'know, it's either from fine dining to just elevated and approachable to fast-paced, and yeah. You have options," Johnston said.
Plenty of options... and plenty of great dining deals. If you’re interested, check out our online interactive map – with participating eateries – and their specific specials.
Use the dropdown search bar to look for your favorite restaurant or click around to explore new spots:
Also offered through the end of February: collaborative chef experiences. On February 23, Yolan will team up with Chef Michael Hanna for an evening of Sicilian-inspired cuisine that ends in a dessert created by pastry chef Noelle Marchetti, who this year earned the honor of James Beard Award Semifinalist. Rounding out the month is a 14-course experience by longtime friends Chef Brian Baxter of the Catbird Seat and pitmaster Pat Martin of Martin's Bar-B-Que-Joint.
For years, Nashville has gained a wider reputation of being more than a music destination. With James Beard Award-winning talent, restaurants by Michelin Star chefs, and spicy cuisine created right here in the 615 — Music City has a taste all its own. Through February 26, you can sample the food scene with Dine Nashville Restaurant Week presented by the Nashville Convention and Visitors Corp.
From fine dining to food stalls at Assembly Food Hall, dozens of local restaurants are offering special daily discounts and prix fixe menus for lunch, brunch, and dinner. Retail deals are also available.
ANTIOCH, Tenn. (WKRN) – On Tuesday, a Metro Council member tweeted that plans for the Global Mall at the Crossings remain “stalled or dead.”In March 2022, the city bought the land for more than $40 million with negotiations in place to lease part of the space to Vanderbilt University Medical Center.“It’s dead, it’s very dead. It’s boring. Nothing like it used to be,” said Rachel ...
ANTIOCH, Tenn. (WKRN) – On Tuesday, a Metro Council member tweeted that plans for the Global Mall at the Crossings remain “stalled or dead.”
In March 2022, the city bought the land for more than $40 million with negotiations in place to lease part of the space to Vanderbilt University Medical Center.
“It’s dead, it’s very dead. It’s boring. Nothing like it used to be,” said Rachel Easley, an Antioch resident.
It’s been nearly a year since the City of Nashville purchased the Global Mall at the Crossings, formerly known as the Hickory Hollow Mall.
“It’s really sad because when the mall was here there was a lot to do, but now it’s depressing,” Easley said.
“There hasn’t been a buyer for it for years and years and years, and now the citizens of Davidson County have paid $46 million for what is essentially a dead mall and an eye sore in Antioch,” said Metro Nashville Councilmember At Large Bob Mendes.
Mendes told News 2 he was against purchasing the land, to begin with.
“Some of us in the council objected to the sale because there really wasn’t any deal with Vanderbilt Medical before the purchase, and usually, you want to have a tenant before you buy a mall,” Mendes said.
In March 2022, Mayor John Cooper announced partnering with Vanderbilt University Medical Center to turn the empty space into a development similar to One Hundred Oaks. In November, community members came out to see those designs.
“That mall was $46 million, the football stadium deal was 20 times that big. And before people fall in love with the deal-making from the mayor’s office for the football stadium they need to think hard about the dead mall with no tenant,” Mendes said.
Mendes said now he hopes the over $40 million doesn’t go to waste.
“I was looking forward to all the stuff that was going to come out here but now we are just waiting to see what happens next,” Easley said.
⏩ Read today’s top stories on wkrn.com
News 2 did reach out to the Mayor’s Office about where negotiations stand with Vanderbilt. However, we have not heard back.
The restaurant is near completion at the Berry Farms community, a combo of laid-back barbecue shack and traditional ski lodge in Franklin.The new Edley’s Bar-B-Que – the first with a drive thru window – should be complete by late April, said owner Will Newman.Seven miles north, work is underway where another, larger Edley’s should open later this year.It’s also in Franklin at The Factory.‘Lots of hints, nudges and downright demands’Newman and wife C...
The restaurant is near completion at the Berry Farms community, a combo of laid-back barbecue shack and traditional ski lodge in Franklin.
The new Edley’s Bar-B-Que – the first with a drive thru window – should be complete by late April, said owner Will Newman.
Seven miles north, work is underway where another, larger Edley’s should open later this year.
It’s also in Franklin at The Factory.
Newman and wife Catherine were purposefully patient while keeping an eye on booming Williamson County since opening their first restaurant over a decade ago.
"It was very important to us to kind of make it fit Edley's,” said Newman about the restaurant’s rustic-meets-modern, “seasoned and grit” design and vibe. “It was challenging to find the right locations that fit our brand. We certainly wanted to avoid Cool Springs."
Newman noted in an interview a year ago that his aversion to homogenized, corporate-heavy Cool Springs was strong enough it helped lead to the creation of Edley’s.
The Newmans loved the Moe's Original BBQ chain. But the Moe's corporate folks wanted to be in Cool Springs. So, they started their own barbecue restaurant, the original Edley’s, on 12 South in Nashville.
As the restaurant – which has been voted Nashville’s best barbecue multiple times – expanded into other areas in Middle Tennessee, East Tennessee and Illinois, their Williamson County customers kept getting louder.
"We were getting lots of hints, nudges and downright demands to open in Williamson County,” said Newman, laughing. "We were very, very patient. And, now we are going to open up two."
By the time The Factory location opens, Edley’s will have been operating for 12 years.
Newman admits that Edley’s team would be on-the-job educated about the drive-thru business.
"We've got a lot to learn,” he said.
As such, the drive-thru operation at the Berry Farms location likely won’t open immediately when the restaurant opens, allowing staff time to train, Newman said.
"We have some good people who are in that (drive-thru) world, helping us and guiding us,” Newman said.
The Factory at Franklin site is unique in that it will provide 1,000 more square feet. The space will allow for a bigger bar and two kitchen lines. One line will be dedicated to the dine-in guests, the other strictly for catering. He described it as the "central hub" for all Edley’s catering in Williamson County.
“I first visited the property 25 years ago with my mother and have loved it since. It is a privilege to be a part of the Factory’s future, and we hope to be deeply rooted here for generations to come,” Newman said.