Today, more than 80% of global shipping involves containers. They're packed with everything from personal storage items in dry containers to heavy machinery on flat rack containers. For business owners shipping products, getting a container from point A to point B requires precise planning and high-level tracking. But that's easier said than done when global supply chains become over-congested, leading to loading time issues and delays.
That's bad news for business owners who are already under a massive amount of stress. The truth is that container storage delays can cripple a business, but there's a viable solution: drayage brokers in Portland, OR like RelyEx. Drayage companies provide unique solutions to minimize demurrage and help ensure the successful delivery of your freight.
With more than 30 combined years of experience and a solutions-oriented team, RelyEx has quickly become the first choice for streamlined, efficient drayage services. To understand the true value of RelyEx's offerings in the global logistics industry, it helps to understand first what drayage is and why it's used.
If you're a seasoned business owner who uses port drayage to transport your products, you know exactly how important the service can be. But if you were to poll a group of random people, you may get five different definitions of the term "drayage." That begs the question, how is one of the most crucial steps in the supply chain and most vital components of global trade such a confusing concept? When you break it down, it's not too difficult to grasp.
Drayage, by definition, means the transportation of freight from an ocean port to another destination. Today, drayage is also used to describe the process of transporting products and goods over short distances or over "the first mile."
While drayage often means short-distance movements during the supply chain process, it's primarily used in the container shipping space. Drayage loads usually have arrival and departure points in the same city and don't include long-haul, national transportation.
Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:
You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.
To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.
Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.
If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.
As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.
But anytime challenges exist, so too do innovative solutions.
QUOTE REQUESTRelyEx was created because our founders saw a need in the logistics space for more reliability and efficiency. The reality of the shipping and logistics industry is that it has become very transactional. It's an odd evolution, because most businesses seek a third-party logistics partner that is accessible, transparent, and committed to providing solutions.
As the logistics space continues to grow, it creates newfound expenses and complexities. Clients like ours know that and need a supply chain partner who is genuinely interested in their business. By understanding the needs of our customers and carriers, we can provide the most reliable, effective drayage services possible.
Unlike some drayage companies in Portland, OR, we begin managing your containers before they ever hit the ports by mapping out the most efficient pathways of delivery. That way, our team can discover the best drayage pathways to expedite delivery time and reduce fees that cut into profits.
Our valued drayage customers choose RelyEx because:
At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.
RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:
Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.
When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.
Based in the port city of Portland, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Customers choose RelyEx because:
Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.
Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.
Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.
Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.
With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.
Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.
As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.
Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.
QUOTE REQUESTBased in the port city of Portland, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Demurrage is a charge issued by a port, carrier, or railroad company for storing containers that do not load and unload their cargo promptly. Once the daily limit of free time is exceeded, shippers are charged daily demurrage fees until their cargo is shipped. Though different ports have different policies, charges can range from $75 to $150 per container, per day, for a set number of days. Additional demurrage fees are incurred if a shipper exceeds the port's parameters.
Even when shippers maintain a tight schedule for unloading freight, external factors can play an uncontrollable part. Typically, shipping mistakes caused by human error trigger the most demurrage charges. Some of the most common causes of demurrage include:
Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.
If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.
QUOTE REQUESTPaperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.
Additional causes for demurrage fees can include:
At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.
When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.
Traffic cameras showed most roads free of new accumulation in Portland Sunday morning, though officials warned to watch for ice. Some areas above 500 feet got snow.Credit: KGWPORTLAND, Ore. — A predicted second wave of snow did materialize for parts of the Portland metro area overnight Sunday, but lower elevations were spared and much of Portland woke up to ...
Traffic cameras showed most roads free of new accumulation in Portland Sunday morning, though officials warned to watch for ice. Some areas above 500 feet got snow.
Credit: KGW
PORTLAND, Ore. — A predicted second wave of snow did materialize for parts of the Portland metro area overnight Sunday, but lower elevations were spared and much of Portland woke up to rain Sunday with little or no new snow on the ground — though officials warned drivers stay alert for slick roads.
A new weather system was predicted to move in from the northwest overnight, and snow could be seen falling on Highway 26 to the west of Portland at around midnight.
The National Weather Service added hilly areas of the Central Willamette Valley to its Winter Weather Advisory overnight, but then lifted the advisory ahead of schedule for Portland and the valley Sunday morning.
The NWS Portland office tweeted at about 3:30 a.m. that snow accumulation had been consistent at areas above 500 feet, but spotty below that.
While snow accumulations appear to be hit and miss so far for our lowest elevations, they are pretty consistent near and above 500 feet in elevations, at least Salem northward.#PDXsnow #orwx #wawx pic.twitter.com/C2pkOXJWUB
— NWS Portland (@NWSPortland) February 26, 2023
Oregon Department of Transportation traffic cameras showed most city freeways and streets devoid of any new accumulation as of about 6 a.m., with rain coming down and metro area temperatures above freezing.
Traffic cameras did show a fresh light dusting on some roads in higher elevation areas on the west side of the metro area, and heavier fresh snow in the coast range, which is under a Winter Storm Warning rather than an advisory until 10 a.m. Sunday. The Cascades are also still under a Winter Storm Warning, and roads around Mt. Hood also saw new snow.
The Columbia River Gorge also picked up a fresh dusting, with new snow visible on Interstate 84 traffic cameras near Cascade Locks and Hood River, although the freeway remained open.
TriMet's website showed buses moving smoothly Sunday morning with no new major service alerts. There didn't appear to be any freeway or major road closures around Portland aside from areas that the Portland Bureau of Transportation had already announced.
Ground temperatures were expected to remain above freezing for most of Portland and the Willamette Valley for the rest of Sunday morning, according to KGW meteorologist Rod Hill.
Another round of snow is possible Monday, Hill said, due to an ongoing showery pattern and the return of colder east winds, setting up the potential for freezing valley temperatures and snow showers early in the day.
This story is part of a series spotlighting the contributions of Black Portlanders to the regional economy. The Business Journal is profiling one Black-owned business a day through February. You can ...
This story is part of a series spotlighting the contributions of Black Portlanders to the regional economy. The Business Journal is profiling one Black-owned business a day through February. You can read the coverage here.
Company name: The Cracker King
Founded: 2016
What it does: "We make the worlds best Gluten Free Crackers."
No. of employees: 5
Address: thecrackerking.com;226 SE Madison St. Suite 125, Portland
When the Business Journal first featured Jovani Prince in 2018, the headline of the story was "The Cracker King aims to build an empire." Prince has been scrapping ever since to do just that. He used a GoFundMe campaign to buy new equipment for his gluten-free cracker company and lease warehouse space, landed a loan from New Seasons Market to redesign packaging, and took on second jobs to keep the business growing. Those efforts have paid off. Cracker King products are now available in dozens of locations and Prince landed his first national account last year.
What’s biggest challenge your business faced in 2022 and how did you address it? Sourcing Ingredients
What was your biggest success of 2022? We got our first national account.
What’s the outlook for your business in 2023? We are going to more than double our sales in 2023.
What has you most worried? Keeping up with the demand
What are you most excited about? Growing our company
What’s the best thing the city of Portland and/or state of Oregon could do to support your business? Create more programs for revenue opportunities.
What inspired you to be an entrepreneur? Being an African American male, I got tired of being the last to be hired and the first to be fired. I never wanted to be an entrepreneur, but I had to find a way to take care of my family. That was the only job I could think of where I could forge my own path and have job security.
Any advice for other founders? Realize that you are not alone. There are other entrepreneurs that are going through the same struggles you are. When those moments of doubt come, don’t think about it too long, pick your head up and keep moving. You will be successful!!!!!
With freezing temperatures and the chance of snow in the forecast, the City of Portland and Multnomah County made a joint decision to open four severe weather shelters Wednesday at 8 p.m.Additionally, the City and County will provide navigation and transportation to warm daytime locations Thursday, as temperatures are expected to remain cold.County Chair Jessica Vega Pederson and Portland Mayor Ted Wheeler both declared states of emergencies effective Wednesday in preparation for the severe weather. (See emergency declarations ...
With freezing temperatures and the chance of snow in the forecast, the City of Portland and Multnomah County made a joint decision to open four severe weather shelters Wednesday at 8 p.m.
Additionally, the City and County will provide navigation and transportation to warm daytime locations Thursday, as temperatures are expected to remain cold.
County Chair Jessica Vega Pederson and Portland Mayor Ted Wheeler both declared states of emergencies effective Wednesday in preparation for the severe weather. (See emergency declarations for the County here and the City here(link is external))
Starting at 8 p.m. Wednesday, Feb. 22, Multnomah County, the City of Portland and their service providers will open four severe weather shelters with a combined capacity of nearly 500 beds:
No one will be turned away. All sites will welcome pets and be accessible to people with disabilities. Free transportation to warming shelters and warm daytime locations be available by calling 2-1-1.
County and City employees, along with Do Good Multnomah(link is external) and Cultivate Initiatives(link is external), will staff the four overnight severe weather shelters.
The four shelters will open at 8 p.m. Wednesday and close at 10 a.m. Thursday. Shelters will reopen on subsequent nights as required by conditions; decisions by the City and County will be made daily.
Overnight temperatures are expected to remain cold overnight Thursday and Friday. Final decisions about overnight shelter openings will occur each morning, though preparations are in place to reopen shelters with the ability to expand capacity as needed.
Because cold and damp weather will continue Thursday during the day, shelter employees, 211, TriMet and other partners will provide navigation and transportation to warm daytime locations.
Starting at 6 p.m. Wednesday through noon Saturday, people in need can ride TriMet to warming shelters or any other warming space. TriMet will not turn away anyone traveling to or from a warm place who cannot afford to pay fare during the state of emergency.
Multnomah County Library will open two locations at 9 a.m. Thursday, one hour early:
All other library branches will be open normal hours(link is external) with the exception of Holgate and Midland libraries, which are closed for construction.
An up-to-date, interactive map of warm shelters and daytime locations can be found here. For the latest information on overnight and daytime spaces, and street outreach efforts, go to multco.us/cold.
Warming shelters are not the only shelters available in Multnomah County during severe weather. The Joint Office of Homeless Services operates dozens of 24/7 shelters year-round for people experiencing homelessness. During cold weather, some of those shelters open overflow beds for contracted outreach workers who need a warm place to refer vulnerable people they encounter.
Throughout the winter months, outreach workers also distribute lifesaving cold-weather supplies to people who are unsheltered.
In preparation for this severe weather event, the Joint Office increased coordinated street outreach. Starting earlier this week, providers and mutual aid groups have been finding neighbors without shelter and bringing them gear and supplies. Outreach workers will also directly distribute shelter maps and information on accessing shelter starting Wednesday.
Multnomah County and City of Portland officials — in consultation with Emergency Management, the Health Department, County Human Services, the Joint Office of Homeless Services, and National Weather Service experts — jointly determine whether to open severe weather shelters.
Severe weather shelters open as needed when any of the following thresholds are met for any one of the conditions below that are forecasted to persist for four (4) hours or more between the hours of 8 p.m. and 7 a.m.:
Even when the County and City’s shared severe weather thresholds aren't met — but when overnight temperatures are forecast at 32 degrees Fahrenheit or below, for roughly four hours or longer — the Joint Office issues a "cold weather alert."
Beyond expanded outreach to deliver cold-weather gear, providers share information on resources and system shelter capacity. Overflow shelter capacity is made available to outreach workers, who can refer people in need.
If you see someone about whom you are concerned during cold weather, such as an individual who is not dressed warmly enough for the weather conditions, call the City of Portland’s non-emergency response line at 503-823-3333 and request a welfare check.
If someone outside is unsheltered and their life appears to be in danger, call 9-1-1.
Winter weather is especially dangerous for anyone experiencing houselessness, and can also pose a greater risk for older adults and people with disabilities.
Emergency managers and the Multnomah County Health Officer are advising all community members to get ready. Check on your neighbors: Please knock on the door, make the call, let people know if you’re going to the store, and ask how you might help.
Care for When It’s Cold: Up-to-date information from Multnomah County on shelters, safety and support.
211info.org(link is external): Up-to-date info on weather conditions, available resources, where to find the nearest available shelter and transportation options. You can also find out where you can donate winter weather items to those who need them. Sign up for Severe Winter Weather alerts via email or text by going to 211info’s sign-up page(link is external).
National Weather Service(link is external): Check weather warnings in the Portland Metro area.
Public Alerts(link is external): Sign up to get emergency alerts about safety concerns in your area.
TriMet Alerts(link is external): Check for winter weather advisories.
ODOT TripCheck(link is external): The Oregon Department of Transportation TripCheck site updates Oregon road conditions and streams live roadside video.
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PORTLAND, Ore. — The 10.8 inches of snow that fell last Wednesday was the second-highest 24-hour snow total received at the Portland Airport or the NWS Office in Parkrose off 122nd Avenue in Northeast Portland. The single highest 24-hour total ever recorded came January 21st, 1943, with 14.4 inches at PDX.CONTINUING COVERAGE | ...
PORTLAND, Ore. — The 10.8 inches of snow that fell last Wednesday was the second-highest 24-hour snow total received at the Portland Airport or the NWS Office in Parkrose off 122nd Avenue in Northeast Portland. The single highest 24-hour total ever recorded came January 21st, 1943, with 14.4 inches at PDX.
CONTINUING COVERAGE | Portland February Snowstorm
The 10.8 inches that fell not only set a daily record, but it set a monthly record as well. In fact, Wednesday’s snowfall was more than the snowiest day seen in November, December, February, March, or April history, according to the Portland Climate book published by the National Weather Service Portland office.
While winter snow in February is not new to the region, the 10.8 inches bested the previous February record by 4.7 inches.
Portland snow records are officially kept in two locations. The first location is the National Weather Service Office in Northeast Portland, and the second, downtown, is near Lincoln High School.
Records say that the same January storm that dropped 14.4 inches at the airport, gave downtown 15.5 inches. That remains the greatest 24-hour snowfall record for any Portland location.
When you combine the Downtown and Airport/Parkrose records, here are the top 10 snowiest 24-hour periods for Portland.
Snowfall amounts stopped being recorded at PDX in 1996. Measurements are taken now at the National Weather Service office off 122nd Avenue. * Denotes downtown measurement
Meteorologists are already breaking down the dynamics of the storm and why it overproduced snowfall amounts when the forecast called for relatively minor accumulations. “This event was enhanced locally by the low-pressure system slowing down, with a convergence of warmer, moist air coming in off the Pacific and the colder air coming in through the Gorge and meeting right over the metro area. When things converge you get lift, and that lift caused a banding of snowfall right over us," says Tanja Fransen, the Meteorologist-in-Charge at the National Weather Service Portland Office. "The weather models we had available were not in agreement with the location of that low pressure (some didn't have it at all) and we didn't have a lot of data to work with off the Pacific Ocean."
There have been storms since 1995 that have dumped more snow around the Portland area, but those amounts are not considered official measurements, since they aren't measured downtown or at the NWS office in Parkrose.
Victoria Sharan assumed the tow company would charge her about $270. When she saw the $787 bill, she was shocked. She said she'll try to contest the charges.PORTLAND, Ore. — A Portland woman who abandoned her car during ...
Victoria Sharan assumed the tow company would charge her about $270. When she saw the $787 bill, she was shocked. She said she'll try to contest the charges.
PORTLAND, Ore. — A Portland woman who abandoned her car during Portland's historic snowstorm on Wednesday was surprised to learn her car had been towed when she returned Friday to retrieve it. That surprise turned to disbelief when she found out how much it would cost to get it back.
Victoria Sharan found out her car had been towed by Anderson Towing. Sharan said after she watched a story on KGW about how to get a car back after it had been towed, she assumed the tow company would charge her about $270.
"When we got there, the charge was $787," Sharan said. "I was devastated. It was shocking."
The snowstorm dropped nearly 11 inches on Portland on Wednesday night, the second-highest total in the city's recorded history. Sharan said she tried to make the drive Wednesday night from Beaverton to her home in Portland and encountered a mess.
She managed to travel just a mile in five hours in standstill traffic on Highway 26. Not knowing how much longer it would take her to get home or when the snow would stop, she made the decision to pull off the highway, leave her car and walk to a safe place.
"I made sure I pulled over between two cars," she said. "And I was able to see the white line on the freeway."
But the Oregon Department of Transportation (ODOT) tagged her car as a hazard and between Wednesday night and Friday, when she went back to retrieve it, the car had been towed.
Sharan said in the future she'd make a different decision about driving in the snow.
"When I was stuck in traffic for five hours, it was scary," she said. "In the future, I would not risk it."
Sharan said she'll try to contest the charges. KGW reached out to Anderson Towing on Saturday and was told nobody would be available to comment until Monday.
ODOT told KGW that any cars that are deemed a hazard will be towed. A spokesperson for ODOT said they weren't aware of towing companies charging more than $700 and that a typical tow should cost about $250 for a car, truck or SUV.
Friday night, The Story on KGW reported that the price of the bill from the towing company can increase quickly for things like the size of the car, how long the car sits in the tow company lot, when the car is retrieved and much more. Watch the video that explains those charges here.
An ODOT spokesperson provided the following answers to questions posed by KGW about towing disabled or abandoned vehicles:
ODOT said it follows these two Oregon statutes for disabled or abandoned vehicles: