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Drayage Brokersin Richmond, VA

Contact RelyEx today to quote your next shipment.

Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:

Why Are Drayage Companies in Richmond, VA So Important?

You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.

To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.

Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.

If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.

As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.

But anytime challenges exist, so too do innovative solutions.

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RelyEx Solves Problems

At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.

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RelyEx Has a Unique Vantage Point

RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:

  • Inventory Management
  • Logistics
  • Purchasing
  • Finance

Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.

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RelyEx Nurtures Strong Carrier Relationships

When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.

Based in the port city of Richmond, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.

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Customers choose RelyEx because:

  • We are a reliable drayage logistics partner that manages your freight from beginning to end
  • We have a rare industry vantage point with 30+ years of client-side experience
  • We foster and fortify the strongest vendor relations
  • We take a proactive approach to problem-solving, not a reactive approach
Let us know how we can help.
phone-number843-885-3082
Container Services Richmond, VA

Your Drayage Shipments Managed from Start to Finish

Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.

Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.

Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.

We Source Top-Notch Operators at the Best Prices

Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.

With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.

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We Make Transparent, Timely Communication a Priority

Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.

As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.

We Have Robust Project Management Experience

Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.

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Paperwork Errors

Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.

Payment Delays

If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.

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Documents Received Too Late

Paperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.

Additional causes for demurrage fees can include:

  • Damaged Container Storage
  • Custom Released Containers
  • Storage Containers Are Too Heavy

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RelyEx:

The Supply Chain Partner You Can Count On

At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.

When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.

phone-number843-885-3082

Latest News in Richmond, VA

Richmond area restaurants open on Christmas Day

alert top storyWhether you burned the main course and need a Plan B or don't celebrate the holiday, sometimes you want to dine out on Christmas Day.Here are the restaurants that are open, with options ranging from steak and brunch to burgers and beers:Amuse (in the VMFA, 200 N. Arthur Ashe Blvd.) is offering a three-course prix fixe menu, but it’s pretty much booked. Walk-ins are accepted at the bar....

alert top story

Whether you burned the main course and need a Plan B or don't celebrate the holiday, sometimes you want to dine out on Christmas Day.

Here are the restaurants that are open, with options ranging from steak and brunch to burgers and beers:

Amuse (in the VMFA, 200 N. Arthur Ashe Blvd.) is offering a three-course prix fixe menu, but it’s pretty much booked. Walk-ins are accepted at the bar.

Carytown Indian Cuisine (2907 W. Cary St.) will be open for regular hours — use the holiday as an excuse to try one of the city’s new hotspots.

Beauvine (1501 W. Main St.) will have your burgers, duck-fat French fries, boozy milkshakes and seasonal cocktails from 5 p.m. to 2 a.m.

Bottoms Up Pizza (1700 Dock St.) will be serving classic topping-loaded pizzas from 4 to 9 p.m., and you can make reservations.

Dave & Busters (4001 Brownstone Blvd.) is open if you’re ready to change up your holiday tradition or in need of evening entertainment for kids on a sugar high. It also accepts reservations.

Floris at VMFA (200 N. Arthur Ashe Blvd.) will be offering a special holiday tea menu from Dec. 24-27, including on Christmas Day, with a selection of sweet and savory courses for $65 per person. Reservations are strongly encouraged.

Jack Brown’s Beer and Burger Joint (5810 Grove Ave.) opens at 5 p.m. on Christmas Day. Escape the family, or bring them out for a round of beers, burgers and fried Oreos.

Lehja (Short Pump Town Center, 11800 W. Broad St.) will be open and serving the regular menu along with a selection of Christmas specials.

Lemaire (101 W. Franklin St.) has long been sold out for the entire month of December, but it is open on Christmas Day with holiday specials and a regular a la carte menu. It does offer a wait list.

Old Original Bookbinder’s (2306 E. Cary St.) is offering a three-course prix fixe for $95, with choices of fish, steak, crab cakes or grilled portobello mushrooms and white beans as an entrée.

Peter Chang’s (2816 A. W. Broad St. and 11408 W. Broad St.) will be open and serving the regular menu.

SB’s Main Street Love Shack (2600 W. Main St.) will be open from 9 a.m. to 2 p.m. for all of your creative brunch needs.

The Lobby Bar at Quirk Hotel (201 W. Broad St.) is offering a Christmas Day brunch buffet for $65 per adult and $40 per child 8 and under. Load up on traditional breakfast items, buffet stations like porchetta with sweet-potato-cherry mostarda, platters and desserts.

The Patio Thai (103 E. Cary St.) will be open and serving the regular menu. Roasted duck curry and pad Thai sounds like a pretty delicious celebration to us.

Texas de Brazil (11800 W. Broad St.): Why commit to one meat when you can have an unlimited supply? Dinner costs $52.99 for everything or $31.99 for the salad bar only.

Two Richmond area doctors have licenses suspended by Virginia Board of Medicine

RICHMOND, VA., — The Virginia Board of Medicine has suspended the licenses of two Richmond area doctors for alleged inappropriate relationships with their patients.On February 15, the Board suspended Dr. Patrick Anthony Oliver’s license to practice medicine in Virginia.An order of summary suspension alleges a relationship began in January 2022 when a patient sought his ke...

RICHMOND, VA., — The Virginia Board of Medicine has suspended the licenses of two Richmond area doctors for alleged inappropriate relationships with their patients.

On February 15, the Board suspended Dr. Patrick Anthony Oliver’s license to practice medicine in Virginia.

An order of summary suspension alleges a relationship began in January 2022 when a patient sought his ketamine infusion therapy to treat her suicide ideation. She stated she experienced “suicidal thoughts daily” and attempted to take her own life in 2021.

Dr. Oliver founded MindPeace Clinics in 2017 to offer ketamine therapy to patients who don’t respond to other medications and therapies, according to the clinic’s website.

The former Bon Secours emergency room doctor appeared on WTVR’s Virginia This Morning program during the pandemic to tout his ketamine therapy. His clinic was also featured in numerous articles including the Washington Postand Richmond Magazine.

The Board documents detailed a progression to a sexual relationship between the doctor and patient involving late-night texts and calls.

The doctor asked the patient to communicate through an app called Signal which deletes messages after they are read, according to the suspension.

The documents showed Dr. Oliver told the patient: “No one can know, they would take my license, I will lose everything.” and “If you tell anyone about this it will end my world, I need you stay quiet at least until you’re healthy and not getting regular infusions from me anymore.”

Dr. Oliver told the investigators that he thought he wasn’t breaking any laws or regulations because the patient’s treatment ended four days before their sexual relationship.

The doctor added that the patient “consented to the relationship without hesitation,” and that the patient “initiated [the sexual relationship], and that [he] succumbed to it.”

The patient did require a booster infusion on March 10, 2022 contrary to Dr. Oliver’s assertion that the practitioner–patient relationship had ended.

The patient is quoted in the suspension saying she realized how inappropriate her relationship was and told Dr. Oliver not to call her again and blocked his phone number. The relationship ended in March 2022.

CBS 6’s Brendan King stopped by his Museum District home on Wednesday.

He told Brendan “not right now” when asked to comment on his suspension and that he’d have to talk to his attorney first before speaking with us.

Dr. Oliver’s biography has since been removed from the MindPeace Clinics’ website.

The clinic did not return a request for comment about his suspension.

Dr. Samuel Thomas Clanton voluntarily surrendered license

On February 21, the Virginia Board of Medicine accepted Dr. Samuel Thomas Clanton’s voluntary surrender of his license after engaging “in a personal romantic and sexual relationship” with a patient, according to a consent order. The board first suspended his license in November 2023.

The order said Dr. Clanton, who worked at Sheltering Arms Institute, developed a relationship with a patient who had a history of repeat head injuries and concussions.

The patient told Dr. Clanton they suffered from passive suicide ideation, mood disturbance, and a history of depression.

He gave the patient his phone number at their second visit on July 6, 2022, according to the documents. The order stated that their relationship began in February or March 2023 and disclosed his personal and marital problems to her.

“Dr. Clanton’s boundary violations with Patient A caused harm to Patient A,” the order said.

In her written complaint, the patient said her mental health worsened during the relationship.

The doctor alleged that he was “sucked in” by the patient and he tried to push them away.

Dr. Clanton can seek reinstatement of his license in five years.

Patients with suicide ideation are “so isolated”

Alexandra Cromer is a licensed professional counselor withThriveworks in Downtown Richmond.

She said it’s very common to treat people with depression and suicide ideation.

“They describe it as the darkness where it's so lonely, and they're so isolated,” Cromer explained. “I also like to try to respect that headspace of you must have suffered through so much to get to this headspace where being not alive, seems like the best solution.”

Cromer spoke to CBS 6 generally about the patients she works with and not specifically about any case.

Cromer also oversees new counselors during their residencies where she drills in the importance of ethics.

"It's not enough to just not do harm to your clients, you're supposed to do good to them and protect them," she noted.

She said ethics between health professionals and patients was front and center at her alma mater William and Mary.

“You are the helping professional and you have these degrees on your wall. When someone is in so much pain, they're going to be in a vulnerable position,” she stated.

If you or someone you know is experiencing a crisis, there is help available. The Suicide and Crisis Lifeline is 988. You can also text 988 for help.

Depend on CBS 6 News and WTVR.com for in-depth coverage of this important local story. Anyone with more information can email newstips@wtvr.com to send a tip.

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Virginia and North Carolina are Home to the Busiest Amtrak Stations in the Southeast

NewsRecord ridership driving growthWASHINGTON — More people are traveling by train with a record number stopping in Virginia and North Carolina. The top five stations in the Southeast in 2023 were the Staples Mill Road Station in Richmond, Va., Alexandria, Va., Charlotte, N.C., Norfolk, Va., and Raleigh, N.C.“The tremendous growth in ridership is a result of the substantial investments North Carolina and Virginia ar...

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Record ridership driving growth

WASHINGTON — More people are traveling by train with a record number stopping in Virginia and North Carolina. The top five stations in the Southeast in 2023 were the Staples Mill Road Station in Richmond, Va., Alexandria, Va., Charlotte, N.C., Norfolk, Va., and Raleigh, N.C.

“The tremendous growth in ridership is a result of the substantial investments North Carolina and Virginia are making to expand and improve passenger rail,” Amtrak Vice President Ray Lang said. “Customers are taking advantage of a sustainable way to travel to the many destinations our network offers.”

Amtrak Virginia, the Virginia state-supported passenger rail service, offers 12 daily trains to the Richmond station for service to Washington, D.C., Baltimore, New York, and Boston. Customers can also access additional Amtrak service for travel to Raleigh, Charlotte, Savannah, Ga., and other cities as far south as Miami.

“Richmond is not just the capital of Virginia, it’s the epicenter of the East, connecting the Southeast and the Northeast by rail,” said DJ Stadtler, Executive Director of the Virginia Passenger Rail Authority (VPRA) which oversees the Commonwealth’s Amtrak Virginia service. “All three of these stations – Richmond-Staples Mill, Alexandria, and Norfolk – offer Virginians access to rail service connecting the Commonwealth with the rest of the East Coast.”

In North Carolina, the Piedmont and Carolinian services offer daily roundtrips for travel between Raleigh, Charlotte, and points in between. The Piedmont and Carolinian, which travels daily from New York to Charlotte, and stops at the Staples Mill Road Station in Richmond, Va., and Alexandria, Va., are sponsored by the North Carolina Department of Transportation (NCDOT) and operated by Amtrak.

“The growth we’ve seen in ridership in 2022 and 2023 is unprecedented,” said Jason Orthner, NCDOT’s Rail Division Director. “Continuing to work in partnership with Amtrak and the Virginia Passenger Rail Authority to increase connections and decrease travel time between destinations in the South and the Northeast is a priority to increase and enhance NC By Train service in North Carolina and beyond.”

Virginia and North Carolina received federal grants to help continue pursuing their vision to expand service in the region.

In addition to Richmond, Alexandria, and Norfolk, Amtrak Virginia also serves Newport News, Roanoke, and 12 other Virginia communities. In 2023, the service set a ridership record of more than 1.3 million passengers, making the Commonwealth one of the most popular travel destinations on the Amtrak national network.

Plans are underway to expand Amtrak Virginia service through VPRA’s Transforming Rail in Virginia initiative, resulting in two additional roundtrips in 2026 and three in 2030.

Amtrak is capitalizing on ridership growth by advancing historic infrastructure investments that will launch new and expanded services, advance safety and reliability, improve accessibility, drive economic development and enhance the customer experience.

Station 2023 Ridership Routes
Richmond – Staples Mill Road 424,617 Amtrak Virginia Service to Washington, DC, New York, and Boston

Additional service to Washington, DC, New York, Charleston, Savannah, and Miami

Alexandria, Va. 327,285 Amtrak Virginia Service to Washington, DC, New York, and Boston

Additional service to Washington, DC, New York, Indianapolis, Chicago, New Orleans, Charleston, Savannah, and Miami

Charlotte, N.C. 281,220 Service to Raleigh, Washington, DC, New York, and New Orleans
Norfolk, Va. 232,530 Amtrak Virginia Service to Richmond, Washington, DC, New York, and Boston
Raleigh, N.C. 231,229 Service to Charlotte, Washington, DC, and New York

Rally in Richmond opposes the legalization of skill games in Virginia

RICHMOND, Va. -- Opponents of efforts to legalize skill games in Virginia rallied at the State Capitol on Tuesday as competing plans on how to open up that market make their way through the General Assembly.Several groups joined together to hold a news conference expressing concerns about the impact the machines will have in neighborhoods and on children exposed to them.Advocates for the skill games are in favor of the Senate version that allows more machines in a business and has a lower tax rate.They said the machines ...

RICHMOND, Va. -- Opponents of efforts to legalize skill games in Virginia rallied at the State Capitol on Tuesday as competing plans on how to open up that market make their way through the General Assembly.

Several groups joined together to hold a news conference expressing concerns about the impact the machines will have in neighborhoods and on children exposed to them.

Advocates for the skill games are in favor of the Senate version that allows more machines in a business and has a lower tax rate.

They said the machines needed to be legalized to help small businesses financially and called the concerns about community impact unwarranted.

"We don't allow the kids to play the games. And if the kids are playing the games, they can't win anything in playing the games, because they need to have an ID proving their age. And we supervise it and we make sure it doesn't happen," Richard Kelly, the president of the Virginia Merchants and Amusement Coalition, said.

Richmond-area teacher Lorin Johnson said it goes beyond winning and losing the game.

"Low-income communities need jobs and better schools, not slot machines on every corner," Johnson said. "These convenience store slot machines do not promote the kind of values I want in the children in my community."

For years, the machines have proliferated as policymakers grapple with how to regulate them amid a big-money lobbying fight featuring stiff casino industry opposition to the devices, also known as skill games. They are currently prohibited in Virginia under a ban passed in 2020.

A spokesperson for Governor Glenn Youngkin (R - Virginia) said the administration had serious concerns with both versions of the bill, including issues with tax rates, the number of machines, and broader public safety implications.

This is a developing story, so anyone with more information can email newstips@wtvr.com to send a tip.

The Associated Press contributed to this report.

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More than just fun and games for Veterans

Many Veterans find staying active a rewarding and challenging part of their treatment. When you add-in competition, comradery, and entertaining activities, you have a recipe for successful rehabilitation and a good time.Adaptive sports recreation therapists at the Richmond VA Medical Center hosted the 2nd Annual Richmond Tournament of Champions here September 25-27, 2023. Veterans competing in the games tested their skills at 9-ball billiards, cycling, air rifle marksmanship, bocce ball, disc golf, and bowling.Richmond VA recreation t...

Many Veterans find staying active a rewarding and challenging part of their treatment. When you add-in competition, comradery, and entertaining activities, you have a recipe for successful rehabilitation and a good time.

Adaptive sports recreation therapists at the Richmond VA Medical Center hosted the 2nd Annual Richmond Tournament of Champions here September 25-27, 2023. Veterans competing in the games tested their skills at 9-ball billiards, cycling, air rifle marksmanship, bocce ball, disc golf, and bowling.Richmond VA recreation therapists, Jennifer Vass, Nicole Shuman, and other rec therapy team members organized the multi-day event. The idea originated when many of the games VA patients were accustomed to attending were cancelled during the COVID pandemic.“We have a group of Veterans who love to travel to national Veterans' events,” Vass said. “During COVID, that stopped.”The logistics of getting Veterans and staff to these events during this period became much more complex and, in many cases, ceased altogether.Veteran athletes who were unable to travel for their beloved games became disheartened.Having gained ample experience working and attending many VA national games, Vass and Shuman decided to take matters into their own hands by organizing an event on their home turf.“It’s exciting to be able to have this here, and it’s good practice for our Veterans who are going to the big games,” Shuman said.She also stated that these games provide an opportunity to those Veterans who are not able to travel to compete, as well as introducing new patients and many of the facility’s inpatients to enjoy the experience.With just three months of preparation, the therapists were set to kick off the three-day tournament with 28 competitors and six separate events.One of the main goals of these games is to help those Veterans who are recovering from injury to regain independence and quality of life. Vass and Shuman both remarked that one such person who participated in the games is competitive recumbent racer, Mike Brooks. Brooks was injured in a cycling accident and did physical rehabilitation at the Richmond VA hospital.“I think it was four or five years ago that we gave him his first trike through the equipment program,” Shuman said. “He put 8,000 miles on it.”Through hard work, treatment and physical therapy, Brooks was able to return to a sport that he loves.“Being part of helping someone get that ability back is extremely exciting and rewarding,” Shuman added.This year’s event concluded with a fellowship dinner and awards ceremony for participants and their families. The ceremony included special guest speakers and awards for the top three competitors in each sport.Matthew Reed competed in five of the six events and took home the coveted Triple Threat Championship crown for being the top competitor in three events.“I’m legally blind,” Reed said. “Through Nicole’s [Shuman] assistance, and the whole team’s assistance, it truly became an adaptive experience for me.”Reed appreciated the opportunity to be able to compete with his friends at the VA.“The team here is just fantastic,” he said. “It’s so much fun to be part of this adaptive sports program.”Vass, Shuman, and the rest of their team already have their sights set on next year's games. Their goal is to expand the Tournament of Champions with more participants, more fellowship, and more fun.

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