Because a drayage load can mean a few different things, confusion among carriers is common. Many carriers link drayage with going into a port, but that isn't always true. While all drayage loads typically originate from a port of entry, there are often several legs of a drayage journey before a container turns up at its final stop. Legs of a drayage load may include:
You may be thinking, what's so important about drayage? It's such a small step in the container storage transport process. In reality, it's an integral piece needed in the logistics industry and a crucial part of U.S. supply chain management.
To truly understand the importance of drayage, let's use flowers as an example. Most cut flower shipments enter the market from areas in South America until they end up at Dutch auction houses. Once there, wholesalers purchase flowers in bulk and send those products to retail outlets worldwide. Because flowers are perishable, they typically need to be refrigerated and are often shipped in reefer containers. These refrigerated vessels must maintain a certain temp to prevent loss.
Drayage companies like RelyEx allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services. Drayage companies allow flower shippers to send their products from Argentinian ports to airports in the Netherlands with peace of mind, because their products are protected. The only way to accomplish this feat is with the help of swift, meticulous port drayage services.
If port drayage is compromised, it can cause delays and even fines. You know the packages you get delivered to your front door from apps like Amazon? Without drayage and drayage brokers, one or two-day shipping times wouldn't even be possible.
As a multi-billion-dollar industry in the U.S. alone, it seems like drayage shipping issues shouldn't exist. But the fact is inefficiencies and congestion are still major problems at ports. Whether it's a lack of carriers, absent chassis, or overburdened terminals, delays lead to missed deadlines, lost revenue, and worse.
But anytime challenges exist, so too do innovative solutions.QUOTE REQUEST
At RelyEx, we like to consider ourselves problem solvers. The nature of the container drayage industry presents new challenges every day, but we're firm believers that there's a solution to every hurdle we encounter. And while some drayage businesses implement a reactive approach, RelyEx customers choose us for our proactive mindset. We take pride in solving your company's drayage challenges to help you avoid frustrating fees, missed expectations, and delayed shipments. We strive to make every transaction successful and streamlined by partnering with shippers who prioritize transparent, prompt, and accurate communication.
RelyEx approaches your business from the customer's perspective - a unique approach that helps us provide high-quality, effective drayage services. We've been in the customers' shoes, know their pain points, and because of that, provide first-hand solutions to stressful supply chain issues. With over 30 years of collective knowledge, our team excels in:
Our varied, high-level drayage shipping experience helps us achieve our overarching goal: expertly managing your freight movement needs. That way, you can direct your time and focus on growing the core aspects of your business while we handle the heavy lifting. Throw in proactive planning to avoid bottleneck situations and strong communication for transparent customer relations, and you can see why so many companies trust RelyEx.
When it comes to shipping logistics, it only takes one mistake by a mediocre worker to disrupt your business. That's why, at RelyEx, we pride ourselves on forming and nurturing relationships with carriers who match our standards of care. Our founding partner started his career transporting freight for companies as an on-demand carrier. He uses that knowledge to maximize the resources of our carriers so that our customer's expectations aren't just met - they're exceeded.
Based in the port city of Virginia Beach, RelyEx has a keen understanding of the challenges of managing the inbound and outbound flow of containers. Our team of container drayage experts provides your business with unique solutions to nuanced shipping problems, minimizing demurrage and ensuring the successful delivery of your freight.
Customers choose RelyEx because:
Some drayage brokers don't care how customers feel about their service as long as they sign a contract and get paid. As a solutions-oriented team, RelyEx takes the opposite approach. We're motivated by the opportunity to overachieve for our customers and to provide them with the best logistics experience possible. With professional experience as carriers and shippers ourselves, we know the roadblocks and challenges you're facing. We excel at mapping out the best plans of action to solve those problems. But that's just the start.
Our tracking experts monitor and manage every aspect of your drayage shipment from booking to delivery, 24/7. Once booked, we look for the availability of your containers hourly once they're at port. When they arrive, our team acts quickly to access your storage containers when they're available.
Plus, RelyEx ensures your company's requirements are met by the carrier during loading and delivery and provide necessary documentation as fast as possible. With real-time tracking updates and access to our customer service professionals, your team has complete visibility throughout the shipping process.
Over the years, RelyEx has built a strong network of drayage carriers, transloading locations, and container storage spaces to provide you with the best possible options to match your drayage service needs. We know that searching for quality service presents an added layer of complexity and stress to our customers. That's why we work hard to take that off your plate by connecting you with our reliable shipping partners.
With a background moving freight as an on-demand carrier, our founding partner understands how to maximize the resources and equipment of our carriers to match your needs.
Like other industries, the global logistics space is complex. Mistakes will be made, and problems will happen. With those truths in mind, RelyEx has built its reputation as problem solvers. Unlike other drayage companies, we don't shy away from this industry's complexities because we take pride in solving problems. Even better, we aim to do what's needed to avoid those problems altogether.
As your logistics partner, we will provide your company with accurate, transparent, and prompt communication. If there are unexpected issues, we'll notify you immediately and will provide several options to remedy the problem. We even offer custom reporting for large clients who need at-the-moment updates and quick access to shipment documentation.
Why let the unpredictability of your industry dictate your success? With a background working in manufacturing, our founders are familiar with the demands of managing production schedules and sales orders. That experience makes it abundantly clear to us that every business and industry is different. If you struggle with seasonal surges or other factors, our team supports your business with a mapped-out plan and schedule, so you stay ahead of the game.QUOTE REQUEST
Typically, shippers need four specific documents to clear shipments through customs: A Bill of Lading (or BOL), a commercial invoice, a packing list, and an arrival notice. Seasoned drayage brokers like RelyEx are used to preparing these documents, but new shippers tend to miss this step due to inexperience.
If a shipper only pays for part of their shipment, a vessel operator may refuse to release their freight until their bill is fully paid. Payment delays lead to cargo detention at the port of entry, which triggers demurrage charges.QUOTE REQUEST
Paperwork is needed when you're shipping goods with a drayage company. When documents like the Certificate of Origin or Bill of Lading arrive at their destination late, you can expect demurrage fees. RelyEx avoids this situation entirely by being proactive when submitting paperwork.
Additional causes for demurrage fees can include:
At RelyEx, we know first-hand how stressful supply chain problems can be for business owners. Though drayage shipping might seem minor on the surface, it affects every stage of your shipping process. And when inevitable hurdles manifest, RelyEx propels you over the proverbial roadblocks with a proactive mindset and a passion for challenging projects. We believe that all problems have a solution, and our unique vantage point allows us to provide first-hand solutions to customers in a wide array of industries.
When it comes to your business, don't settle for anything less than RelyEx. Contact our office today to learn more about how we make your shipping experience streamlined and stress-free.843-885-3082
Virginia Wesleyan University students helped landscape the Samaritan House’s new shelter in Virginia Beach.VIRGINIA BEACH, Va. — A state-wide effort to tackle ‘urban heat’ made its way to Virginia Beach this morning and it’s benefitting survivors of human trafficking.Volunteers planted trees at the Samaritan House’s new home for trafficked youth.It’s a space that’s more pavement than greenery and vol...
Virginia Wesleyan University students helped landscape the Samaritan House’s new shelter in Virginia Beach.
VIRGINIA BEACH, Va. — A state-wide effort to tackle ‘urban heat’ made its way to Virginia Beach this morning and it’s benefitting survivors of human trafficking.
Volunteers planted trees at the Samaritan House’s new home for trafficked youth.
It’s a space that’s more pavement than greenery and volunteers are hoping to change that.
“We just thought we should come out, help the community plant some trees,” Virginia Wesleyan University Jaelen Hines said. “It’s something new for all of us, we’re all college students so we all thought it would be a great opportunity to come outside and plant some trees.”
More than 50 volunteers from Virginia Wesleyan University, Samaritan House, and Lynnhaven River Now came together to plant more than 60 trees outside The Hallow – a shelter built specifically to house child and teen survivors of human trafficking.
“Just being from Wesleyan, we’re a very environmental school,” student Christopher Mitchell said. “I just thought this was a good chance to come out and give back and plant some trees, learn something new.”
A project by the statewide Heat Watch project found this space is in an area of Virginia Beach that’s susceptible to extreme heat. Virginia Wesleyan University professor of ocean atmospheric sciences and director of sustainability Dr. Elizabeth Malcom called this area an urban heat island.
“An urban heat island is an area that is hotter than surrounding more risk areas because of all the pavement and lack of vegetation,” she explained.
The new trees here are part of a much wider effort by Lynnhaven River Now to create more green spaces across the city.
“This is the fourth of six planting days that we’re doing in Green Run,” Executive Director of Lynnhaven River Now Karen Forget said. “We’re planting 600 plus trees in the green run area.”
Executive Director of the Samaritan House Robin Gauthier said she hopes the new greenery not only helps the environment but also provides some shade and comfort for the young people who live in the shelter.
'The Hallow' can accommodate up to eight people and has classrooms, recreation space, bedrooms, and access to Samaritan House services including counseling and therapy.
“We are building Virginia’s first trafficked youth faculty for children that have been trafficked under the age of 18,” Gauthier said. “We want to border that in for safety and put up fences and trees and make it safe for the kids who are going to be with us so we’re just really excited to have all the community volunteers here with us today helping with the planting.”
The tree-planting project was funded by the Virginia Foundation for Independent Colleges via a grant from the Virginia Department of Forestry.
The families of many victims said their wounds will never heal, but getting justice for all the victims and answers about the shooting will help manage their pain.VIRGINIA BEACH, Va. — Several family members of the 2019 Virginia Beach mass shooting victims say they are done waiting for answers from city leaders. They stood united outside of the municipal center's Building 2 on Tuesday morning, alongside former Virginia Lt. Gov. Justin Fairfax.Together, they are publicly calling for justice.Fairfax said they are spe...
The families of many victims said their wounds will never heal, but getting justice for all the victims and answers about the shooting will help manage their pain.
VIRGINIA BEACH, Va. — Several family members of the 2019 Virginia Beach mass shooting victims say they are done waiting for answers from city leaders. They stood united outside of the municipal center's Building 2 on Tuesday morning, alongside former Virginia Lt. Gov. Justin Fairfax.
Together, they are publicly calling for justice.
Fairfax said they are speaking for all victims’ families, but he says he’s legally retained to now represent five families. They are the families of Mary Louise Gayle, Laquita Brown, Joshua Hardy, Kate Nixon, and Missy Langer.
Fairfax stood with several of the families and said he wants the injustice to end today and that it was time for a new day of truth and transparency.
Fairfax added he wants to get answers for the families and support for them like mental health resources and insurance resources.
“I am sure the other families can testify to this. We have been stepped on, stepped across, ignored, pushed to the side, disrespected, lied to, deceived, tortured and just totally forgotten. It is time for justice.”- Joshua Hardy’s twin sister, Denise Smallwood. #13NewsNow pic.twitter.com/Yzpw3GEnbk— Allison Bazzle 13News Now (@13AllisonBazzle) January 10, 2023
Matthew Gayle said he wants justice for his mother Mary Louise Gayle and everyone impacted by the shooting.
"In the years since her untimely death and preventable death, her 24 years of service has not offered her grieving and distraught family any answers of accountability," Gayle said. "Instead, we’ve been met with manipulation and lies."
Fairfax said the families are traveling with him to Richmond on Wednesday to meet with current Lt. Gov. Winsome Sears and they hope to meet with Gov. Glenn Youngkin as well.
On Tuesday afternoon, the City of Virginia Beach responded to the press conference by issuing a statement, saying in part, "the City has willingly supported our employees and the victims’ families since that day," citing compensation benefits to surviving victims and families of victims, as well as establishing the VB Strong Center "to offer services into 2023 to empower and uplift those affected by May 31 in their journeys to healing and resiliency."
The statement also said, "The City shares the families’ desire to obtain a full forensic evaluation of the recently discovered laptop that allegedly belongs to the shooter. We look forward to prompt submission of this laptop to a law enforcement agency for evaluation. We share the families’ hopes that it will shed further light on May 31, 2019."
In response to the city's statement, Virginia Beach Families 5/31 United said the following:
"Today's statement by the City of Virginia Beach is shameful and profoundly disappointing, especially to the families of the 12 extraordinary people who were murdered while serving the City in Government Building 2 on May 31, 2019. Today, we called for elevation and instead continue to get more evasion.
In a particularly shocking and callous statement, The City celebrates the fact that it -- through standard workers compensation - gave a grand total of $1.5 million to 11 families leaving out a 12th deceased victim -- who lost loved ones (at an average of only $136,000 per family), when The City has already spent well over $26 million to renovate the very building in which 12 people were murdered. Does The City of Virginia Beach care more about brick-and-mortar buildings or about actual human lives?
We know that 8.5 million Virginians care more about actual human lives than buildings. And, the "Virginia Beach 5/31 Families United" believe that our state elected leaders - including our Governor, Lt. Governor, Attorney General and leaders in the General Assembly with whom we hope to meet tomorrow in Richmond - also care more about actual human lives than buildings.
We hope that The City of Virginia Beach will elevate right now and finally prove and demonstrate -- with the eyes of the world watching -- that it does as well."
The Virginia Beach Winter Shelter program is up and running for people who need a warm place to stay overnight.VIRGINIA BEACH, Va. — As temperatures hit the below-freezing mark, people experiencing homelessness are finding shelter in Virginia Beach.However, people who run the shelters said more people are asking for help, and they need more volunteers.“I’ve always been taught to give from my abundance," said volunteer, Bobbie Skinner-White.A group of volunteers is making sure men and women h...
The Virginia Beach Winter Shelter program is up and running for people who need a warm place to stay overnight.
VIRGINIA BEACH, Va. — As temperatures hit the below-freezing mark, people experiencing homelessness are finding shelter in Virginia Beach.
However, people who run the shelters said more people are asking for help, and they need more volunteers.
“I’ve always been taught to give from my abundance," said volunteer, Bobbie Skinner-White.
A group of volunteers is making sure men and women have a meal and respite from the bitter cold. Skinner-White said she’s served houseless neighbors at the Good Shepherd Lutheran Church for more than 20 years.
“We are seeing more people needing the services. It grows every year," said Skinner-White.
“Last year our numbers were much lower. We’re getting 60, and over 60 people every night," said Pin Ministry Executive Director, Dallas Stamper.
Stamper said the need is greater this year and they need more help.
“We could use volunteers. We need drivers to come help drive our vans. If that's something somebody would be interested in," said Stamper. "Driving thirteen people each trip to the winter shelter, that would be awesome."
The program runs for about 14 more weeks, according to Stamper.
Skinner-White said she'll keep giving her time and service to people in need. She hopes others will do the same.
“It’s getting very cold now and to the community, I offer them an opportunity to be generous and give from their abundance," said Skinner-White.
Stamper said more than 30 Virginia Beach churches are participating in Winter Shelter Program this year.
Virginia Beach City leaders said also requested volunteers for the annual Point-in-Time Count on January 25, 2023. The survey allows city leaders to collect an "unduplicated count of the homeless population."
According to the officials, the numbers impact the amount of funding the city receives for homeless programs.
Copy This Embed Code: Ad HAMPTON ROADS, Va. - The shelves are stocked with everything you'd expect to find in a store, but the shoppers at Patriot's Pantry are in a rather unique, albeit growing group. The food pantry in Virginia Beach exclusively serves active-duty military members and their families."We have a lot of families that were two income families, now they're one income families. All of a sudden, things cost more,” s...
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HAMPTON ROADS, Va. - The shelves are stocked with everything you'd expect to find in a store, but the shoppers at Patriot's Pantry are in a rather unique, albeit growing group. The food pantry in Virginia Beach exclusively serves active-duty military members and their families.
"We have a lot of families that were two income families, now they're one income families. All of a sudden, things cost more,” says Laura Baxter of the Armed Services YMCA of Hampton Roads.
Baxter saw the need for this service at the start of the COVID-19 pandemic in 2020. The Armed Services YMCA opened the pantry later that year. By the end of 2022, Baxter tells News 3, the need had more than doubled.
Inside the pantry, located in a building off of Independence Boulevard near the entrance to Little Creek, active-duty service members can almost anonymously shop for fresh food, canned goods, even personal hygiene supplies. Basics, these families might otherwise do without.
"You have your service member, but they're only as good as the family that supports them," Baxter adds.
New research reveals one out of every six military and veteran families experienced food insecurity. That study found the problem is the worst in a handful of seven states, including both North Carolina and Virginia.
"There's a little bit of a reluctance among the military to come to us because they see themselves as the helpers and not the people that needed help," explains Christopher Tan, CEO of the Foodbank of Southeastern Virginia and the Eastern Shore in Norfolk.
In addition to doing its part to feed hungry families, the food bank also connects military families with other benefits like SNAP, the federal government's Supplemental Nutrition Assistance Program.
"We have a person on staff that's sole responsibility is to keep up with that, to do outreach to the community and to help them to fill out applications if they need to," Tan adds.
That help can be a game changer for a struggling military family. For every one meal the food bank provides, SNAP can provide nine. Click here to lean more details on SNAP eligibility and benefits.
That is what help on a large scale looks like. Back at Patriot's Pantry, the footprint may be smaller, but the reach is still far. Each meal feeding active-duty families on the home front also provides comfort for their service members deployed around the world.
"We have individuals that are putting their lives on the line to protect your family, my family, and it's owed. We owe them that support," says Baxter.
Patriot’s Pantry relies on financial contributions to purchase food to give away. Donations of specific items are also accepted. Those products include:
To make a food or monetary donation, visit the Armed Services YMCA of Hampton Roads location at 1465 Lakeside Road in Virginia Beach during business hours: Monday – Friday from 6:30 a.m. to 5:30 p.m.
You can also call (757)-363-1884 to learn more.
Developers are looking to demolish about half of the KempsRiver Crossing Shopping Center and add apartments.VIRGINIA BEACH, Va. — A proposed redevelopment project could transform a shopping center in Virginia Beach’s Kempsville neighborhood.Just off Indian River Road and Kempsville Road in Virginia Beach sits the KempsRiver Crossing Shopping Center.“I think it’s a nice, cool, laid-back atmosphere," said Jevan Pasley, wh...
Developers are looking to demolish about half of the KempsRiver Crossing Shopping Center and add apartments.
VIRGINIA BEACH, Va. — A proposed redevelopment project could transform a shopping center in Virginia Beach’s Kempsville neighborhood.
Just off Indian River Road and Kempsville Road in Virginia Beach sits the KempsRiver Crossing Shopping Center.
“I think it’s a nice, cool, laid-back atmosphere," said Jevan Pasley, who works at the Planet Fitness within the shopping center. "A lot of people don’t know it’s here.”
The shopping center is filled with stores but it also has vacant buildings.
“This is a 1970s version shopping center,” said R.J. Nutter, the attorney representing the developer.
Nutter told members of the Virginia Beach Planning Commission at their meeting last week that some of the buildings at the shopping center have been vacant for several years.
"It not only impacted the loss of revenue from those players, but it was also affecting the bottom line to every one of the single remaining mom-and-pop shops," he said. "They'd lost the people that had directed traffic to their center."
Developers hope to revitalize the center by demolishing about half of its retail space and replacing it with 332 new apartment units.
But the plan isn’t welcomed by all.
“I don’t think it’s necessary," Pasley said. "There’s other land around here that they can use.”
Traffic is a big concern for residents. With an already busy intersection outside the shopping center, they feel adding apartments would add more problems.
“Traffic congestion is very bad," said resident Drew Little. "At rush hour, you’ll see traffic backed up from Indian River all the way onto the interstate.”
Little, who visits KempsRiver Crossing often, said he and his neighbors would like to see the quiet shopping center bustling again. He said that first, they want city leaders to address traffic at the intersection.
“Anything that creates more traffic here won’t work unless we address the traffic we already have," he said. "But there are other issues following... tax burden, water quality.”
At last week's meeting, the planning commission voted to recommend the project to Virginia Beach City Council. The project is expected to go before city council members on January 17.